Betboro FAQ — All Question Answered Here

No. Each person is permitted only one Betboro account. Any attempt to create multiple accounts using the same mobile number, email, or ID will result in permanent suspension of all associated accounts, and any deposited funds may be forfeited.

KYC (Know Your Customer) is part of compliance with international financial regulations. Before your first withdrawal, you'll need to submit a clear photo of your national ID or passport. Verification is typically completed within 24–48 hours and you'll be notified by email.

On the login page, click "Forgot Password?" and enter your registered email address. A password reset link will be sent within a few minutes — the link is valid for 15–30 minutes. If you experience any issues, please contact support.

After logging in, you can update your mobile number, email, and contact address from the Settings section. However, to change your name or date of birth, you will need to contact the support team and submit supporting documents.

Yes. You can permanently close your account by contacting the support team. Make sure to withdraw any remaining balance before closing. This can also be done through self-exclusion as part of responsible gaming.

Certain account features may be restricted until your email is verified. Click the verification link sent to your email after registration. If you don't see it, check your spam folder or use the resend option.

After logging in, go to Settings > Security and enable the 2FA option. A one-time code will be sent to your mobile or email each time you log in. This is the most effective way to protect your account.

The minimum deposit on Betboro depends on your chosen payment method. Exact amounts for mobile banking and bank transfers are shown on your account's deposit page. Log in and visit the Cashier section for the latest details.

Deposits are processed instantly with most payment methods. In some cases, it may take 5–15 minutes. If more than 1 hour has passed, contact support with your transaction ID.

Withdrawals are typically processed within 1–3 business days. Your first withdrawal may take longer if KYC verification is not yet complete. Mobile banking withdrawals are generally faster than bank transfers.

Yes. Bonus funds must meet specific wagering requirements before they can be withdrawn. However, your own deposited funds can be withdrawn at any time. For full bonus terms details Terms and Conditions on the page.

Betboro generally does not charge any fees on deposits or withdrawals. However, your payment provider (mobile banking or bank) may apply their own charges as part of their own policies.

Contact the support team as soon as possible with your transaction details and screenshots. If the deposit has not been credited or an incorrect amount was applied, we will investigate and take the necessary action.

Under anti-money laundering regulations, withdrawals must generally be made through the same payment method used for the deposit. To withdraw via a different method, you will need approval from support.

The maximum withdrawal limit depends on your account level and KYC verification status. VIP members generally have higher withdrawal limits. Full details are available in the Cashier section of your account.

After completing registration, your welcome bonus is automatically credited to your account on your first deposit. If you have a special bonus code, enter it at the time of deposit. Full bonus amounts and terms are available on the Offers page.

A wagering requirement means you must place a specified amount in bets before a bonus can be withdrawn. For example, a 30x wagering requirement on a BDT 1,000 bonus means you need to wager BDT 30,000 in total. Contribution rates may vary by game.

Yes. Betboro regularly offers reload bonuses, daily cashback, and weekly promotions for active members. After logging in, visit the Promotions page to see all current offers.

Every bonus has an expiry period — typically 7–30 days. If wagering requirements are not met before expiry, the bonus will be cancelled. It's best to use your bonus promptly after receiving it.

Free spins are typically awarded for specific slot games. The eligible games are clearly stated in the bonus offer. Free spins generally expire after 7 days.

Share your referral link or code with a friend. When they register and make their first deposit, a referral bonus will be credited to your account. See the Promotions page for bonus amounts and terms.

Yes, you can cancel a bonus — however, any winnings earned from that bonus will also be forfeited. Only your original deposited funds will remain. Contact the support team to submit a bonus cancellation request.

Betboro offers slots, Live Casino, fish games, Sports Betting, and much more — hundreds of titles from the world's leading game providers, all on one platform.

• Slots — Thousands of Themes
• Live Casino — With Real Dealers
• Fish Games — Single Player & Multiplayer
• Sports Betting — Including cricket, football & more

Yes, absolutely. All games on Betboro are available via mobile browser or app, optimized for both Android and iOS.

Yes. All games on Betboro use RNG (Random Number Generator) technology and are regularly audited by independent third parties. Fair gaming is mandatory under the terms of our license.

If you get disconnected, the outcome of your active game is saved on the server. Once you reconnect, you will be able to see the result. If any bets appear to be missing, check your transaction history and contact support if the issue persists.

Each game has its own betting limits, which are displayed within the game interface. Slots typically support a wide range of bet sizes, from very low to high. VIP members generally have access to higher-limit tables.